We know that what we do is not at the top of everyone’s agenda. But we also know the consequences of the job not being done correctly. We care about what we do and we ensure we get the job done right first time, for your complete peace of mind.
We believe that a fantastic job, delivered painlessly and seamlessly, will have its own reward in ongoing customer loyalty and repeat business. Many years of professional duct cleaning has taught us that there are only a few things that make a big difference to the quality of the service that we deliver. So to ensure the best service, we build long-term relationships with our customers, focus on excellent communication, implement rigorous training, and promote teamwork. These all help us deliver value and peace of mind to our customers.
We encourage the right spirit throughout PdC by awarding Gold Stars when our customers tell us we have gone above and beyond. There is a financial reward for every Gold Star, so let us know when you’re impressed and we’ll make sure the right people are rewarded. We also choose an Employee of the Month which also comes with a monetary bonus. Anyone in the company can receive this reward. See below for this year’s winners.